Aleta Consultancy Services ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.

1. Information We Collect

• Name, email address, phone number, academic/institutional details, project descriptions, and payment information.
• Messages and details you share via WhatsApp, Facebook, Instagram ads, direct messages, or website forms.
• Automatically collected data: IP address, browser type, and usage data via cookies/analytics.

2. How We Collect Information

• Directly from you (forms, emails, WhatsApp chats, etc.)
• Through Facebook/Instagram ads and lead forms
• Via WhatsApp Business when you reply to statuses or click "Message" buttons
• Automatically using cookies and Meta Pixel on our site

3. How We Use Your Information

• To provide and deliver requested services
• To communicate with you and follow up on inquiries
• To process payments and send invoices
• To improve our website and marketing
• To comply with legal obligations

4. Sharing Your Information

We share data only with trusted providers (e.g., payment gateways) and Meta Platforms (Facebook, Instagram, WhatsApp) when you interact with our ads or messages. We do not sell your personal data.

5. WhatsApp & Social Media Interactions

When you contact us via WhatsApp, Instagram, or Facebook ads, you consent to us storing your phone number and conversation for service delivery and support purposes. WhatsApp messages are end-to-end encrypted.

6. Data Security & Retention

We use industry-standard security measures. Data is retained only as long as necessary for service, legal, or legitimate business purposes.

7. Your Rights

You may access, correct, or request deletion of your data at any time by contacting us.

8. Changes to This Policy

We may update this policy periodically. Changes will be posted here with the updated effective date.

Contact Us

Email: info@aletasoftwarelabs.in
Phone: +91 73067 88894